Refund Policy

At The Ranch Miami, all payments made toward venue rentals, event services, retainers, deposits, catering, staffing, décor, entertainment, or any other contracted services are considered final and non-refundable.

Non-Refundable Payments

All retainer fees, reservation deposits, installment payments, and final payments received by The Ranch Miami are non-refundable under any circumstances. Once a payment is made, the date and services are reserved exclusively for the client, and those dates are removed from our inventory and made unavailable to other potential clients.

Exceptions

Refunds will only be issued in the following situations:

• Duplicate payments made by mistake.
• Incorrect payment amounts due to a processing error.
• Accidental payments made toward the wrong invoice or event.

Any approved refund resulting from an error or duplicate payment will be processed within 5–10 business days after verification.

Payment Processing Fees

Credit card and online processing fees are non-refundable once a transaction has been completed.

Event Cancellation

In the event that a client cancels their event, all payments previously made to The Ranch Miami will remain non-refundable and non-transferable unless otherwise stated in the signed contract.

Client Responsibility

By submitting payment, the client acknowledges and agrees to The Ranch Miami's payment and refund policy and understands that all payments are final.

If you have any questions regarding this policy, please contact us: (786) 447-7780, info@theranchmiami.com or at our Contact page.